CONSIDER IT DONE CLOTHING CARE, LLC, Terms and Conditions of Service:
The following terms and conditions govern your use of CONSIDER IT DONE CLOTHING CARE services. As a condition to using any of CONSIDER IT DONE CLOTHING CARE’s services, CONSIDER IT DONE CLOTHING CARE and the undersigned customer (“Customer”) agree to the following terms and conditions:
Delivery Schedule: CONSIDER IT DONE CLOTHING CARE pick-ups and deliveries will occur Monday through Friday. CONSIDER IT DONE CLOTHING CARE reserves the right to determine pick-up and drop-off times at its discretion and reserves the right to reschedule such times without prior notice to Customer. CONSIDER IT DONE CLOTHING CARE provides customers with pickup and delivery days only, and not specific pickup and delivery times. Customer must have items ready to be picked up or be able to accept deliveries starting at the time specified in our E-Mail communication on their scheduled service days.
Pick-Up and Delivery: Procedure and Terms: Customer agrees to include only (i) washable items in the “wash and fold” bag and (ii) items that can be dry-cleaned, pressed, or cleaned in accordance with any instructions or requests provided by Customer in a separate bag. If Customer does not have a “CONSIDER IT DONE CLOTHING CARE” bag available, Customer may leave clothing for pick-up in any available bag. Customer provided bags will not be returned to Customer. It is Customer’s responsibility to deliver the dirty laundry bags to a CONSIDER IT DONE CLOTHING CARE representative at the appointed location and time. CONSIDER IT DONE CLOTHING CARE will communicate the pick-up/delivery schedule to Customer.
Missed Delivery or Pick-Up: Customer may contact CONSIDER IT DONE CLOTHING CARE to arrange “on call” additional pick-up dates. CONSIDER IT DONE CLOTHING CARE is not responsible for and shall not pay for, any loss, damage or theft of items left unattended for pick-up-or drop-off, whether left by Customer or CONSIDER IT DONE CLOTHING CARE.
Although we are doing our best to prevent any damages to your garment, we cannot guarantee against color loss, bleeding or shrinkage of garments. In addition, we do not take responsibility for any deteriorated or flawed garments, which could result in small holes or tears. For any items deemed damaged, whether Consider It Done Clothing Care may reimburse you by paying up to ten (10) times the charge for cleaning the item in which the damage occurred regardless of brand, price or condition of the garment.
Any damaged items must be reported to staff@ConsiderItDoneClothingCare.com and inspected by Consider It Done Clothing Care, within seven (7) days from date the damaged item was returned to you by Consider It Done Clothing Care, through digital photos or in-person.
Any lost item must be reported within seven (7) days of the delivery of the garments to staff@ConsiderItDoneClothingCare.com. All claims are reviewed on a case-by-case basis. Items are considered lost twenty (20) days after the initial claim has been made. Any reimbursement for an item deemed lost by Consider It Done Clothing Care shall be limited to and shall not exceed ten (10) times the charge for cleaning the lost item regardless of brand, price or condition of the garment.
Consider It Done Clothing Care does not take responsibility for any loose items lost when submitted in a Consider It Done Clothing Care bag, such as watches, jewelry, cufflinks, etc.
Payment: Customers will be billed by credit or debit card, or Cash on Delivery. CONSIDER IT DONE CLOTHING CARE reserves the right to change billing terms at any time without prior notice. CONSIDER IT DONE CLOTHING CARE may bill customer before delivery of each order. If CONSIDER IT DONE CLOTHING CARE is unable to collect payment, CONSIDER IT DONE CLOTHING CARE reserves the right to withhold delivery until such time as payment is made for all services performed. Customers must maintain a valid credit or debit card number on file with CONSIDER IT DONE CLOTHING CARE. Customer hereby authorizes CONSIDER IT DONE CLOTHING CARE to charge its credit or debit card for all charges for any given delivery. Customer consents to the billing of its credit or debit card for such charges, and agrees to pay for all services. If a client’s bill remains unpaid for more than thirty (30) days from the billing date, CONSIDER IT DONE CLOTHING CARE will add a service charge of one and one-half percent (1.5%) each month to the unpaid balance. Customer agrees to be responsible to pay all of our reasonable costs of collecting any unpaid balances.
Special Care Instructions: In order to request special care for any garment, including leather, suede, fur, satin, area rugs, comforters, and draperies, Customer must include such special care instructions in the separate bag or, if the bag contains more than one item, attach the special care instructions to the item(s) subject to the special care instructions. If a special request is not present in Customer’s laundry bag before the time of processing, CONSIDER IT DONE CLOTHING CARE reserves the right to clean that item in its sole discretion. CONSIDER IT DONE CLOTHING CARE will not be held responsible if customer care instructions are not met regardless if instructions were or were not given.
Garment Care and Missing or Damaged Goods: CONSIDER IT DONE CLOTHING CARE reserves the right to refuse to clean any garment. CONSIDER IT DONE CLOTHING CARE does not guarantee removal of all stains. CONSIDER IT DONE CLOTHING CARE will re-clean items that were not completely cleaned and not yet worn since cleaning. CONSIDER IT DONE CLOTHING CARE is not responsible for loss of or damage to any personal or non-cleanable items left in the clothing or bags. CONSIDER IT DONE CLOTHING CARE is not liable for damage to or loss of clothing due to any third party cleaners or service providers. Customer must notify CONSIDER IT DONE CLOTHING CARE within 5 days of receipt of a delivery of any lost or damaged items from that particular delivery. Failure to do so constitutes waiver of a claim for any lost or damaged items from that delivery.
“Wash and Fold” Items: Customer acknowledges that CONSIDER IT DONE CLOTHING CARE does not catalogue each individual item included within “wash and fold” loads, but instead accounts for “wash and fold” loads received from Customer by weight. CONSIDER IT DONE CLOTHING CARE is not responsible for the loss of “wash and fold” or dry clean items. “Wash and fold” bag will be weighted before being processed.
Service Providers/Disclaimer of Certain Liabilities: CONSIDER IT DONE CLOTHING CARE reserves the right to utilize any outsourcer, vendor, or outside service provider, for any service, at its sole discretion without notice to Customer.
Disclaimer: We are not responsible for articles not claimed for more than 30 days. Unclaimed garments will be handled in accordance with state regulations.
We exercise utmost care in processing articles entrusted to us and use such processes which in our opinion are best suited to the nature and condition of each individual article. Nevertheless we cannot assume responsibility for inherent weaknesses or of defects in materials that we are not readily apparent prior to processing. This applies particularly but not exclusively to Swedes, leathers, silks, satins, double faced fabrics, vinyl, polyurethanes etc. responsibility also is disclaimed for trimming beads buckles, bells and sequences.
In laundering we cannot guarantee against color loss and shrinkage or damage against fabrics, differences in count must be reported with ticket presented within 48 hours unless a list accompanied the bundles, our count must be accepted. The company’s liability with respect to any loss or damage article shall not exceed 10 times the charge for processing it. In the event that CONSIDER IT DONE CLOTHING CARE loses a complete order, CONSIDER IT DONE CLOTHING CARE has the right to request receipts and will pay 50% of the receipt cost on the items in question but will not exceed $300 for the entire order. If customer fails to provide receipts we will compensate at our discretion
Interior Access To Property For Delivery, Hold Harmless/Indemnification: If access to the Customer’s property for delivery of clothing and other specialty items is allowed; Customer hereby waives any and all claims against CONSIDER IT DONE CLOTHING CARE and its agents and employees for damage to or loss of use of property that arise as a result of Customer allowing access to its or other’s property for the purpose of delivery. Customer agrees to indemnify and hold harmless CONSIDER IT DONE CLOTHING CARE and its agents, and employees for any bodily or personal injuries arising from Customer allowing access to its property to THELAUNDRYCENTER.COM.
Entire Agreement/Choice of Law: These terms and conditions may not be modified except in writing signed by both parties, and shall be governed by the laws of the State of New York.
Arbitration: All disputes and differences of any kind arising under these terms and conditions or arising between Customer and CONSIDER IT DONE CLOTHING CARE, including the existence or continued existence of this Agreement and the arbitrability of a particular issue that the parties cannot settle amicably, shall be submitted to binding arbitration. The arbitration shall be conducted in Kentucky and shall finally be settled in accordance with the Rules of Arbitration of the American Arbitration Association by one arbitrator appointed in accordance with the above mentioned rules. The arbitrator shall be allowed to apportion fees according to the ruling.
The decision of the arbitrator shall be final and binding upon the parties and may be enforced in any court of competent jurisdiction, and no party shall seek redress against the other in any court or tribunal except solely for the purpose of obtaining execution of the arbitral award or of obtaining a judgment consistent with the award. Any costs so incurred shall be paid by the losing party. In the event of legal proceedings, Customer agrees to waive its right to a trial by jury.
Ownership of This Website: This website is owned and operated by CONSIDER IT DONE CLOTHING CARE. All of the content featured or displayed on this website, including, but not limited to, text, graphics, photographs images, moving images, sound, illustrations, and software (“Content”), is owned by CONSIDER IT DONE CLOTHING CARE, its licensors and its content providers.
All elements of CONSIDER IT DONE CLOTHING CARE websites, including, but not limited to, the general design and the Content, are protected by copyright, moral rights, trademark and other laws relating to intellectual property rights. No portion or element of this website or its Content may be copied or retransmitted via any means and this website, its Content, and all related rights shall remain the exclusive property of CONSIDER IT DONE CLOTHING CARE or its licensors unless otherwise expressly agreed. You shall indemnify CONSIDER IT DONE CLOTHING CARE, its subsidiaries, its affiliates, and licensors against any losses, expenses, costs or damages incurred by any or all of them as a result of your breach of the terms of this Agreement or your unauthorized use of the Content and related rights.
Disclaimers: CONSIDER IT DONE CLOTHING CARE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES. CUSTOMER ASSUMES THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION DUE TO YOUR USE OF THIS WEBSITE.
Except as specifically stated in these Terms and Conditions of Use or elsewhere on this website, or as otherwise required by applicable law, neither CONSIDER IT DONE CLOTHING CARE nor its directors, employees, licensors, content providers, affiliates or other representatives will be liable for damages of any kind (including, without limitation, lost profits, direct, indirect, compensatory, consequential, exemplary, special, incidental, or punitive damages) arising out of your use of, your inability to use, or the performance of this website or the Content whether or not we have been advised of the possibility of such damages.
CONSIDER IT DONE CLOTHING CARE uses reasonable efforts to ensure the accuracy, correctness and reliability of the Content, but we make no representations or warranties as to the Content’s accuracy, correctness or reliability.
The CONSIDER IT DONE CLOTHING CARE website may include links to other websites. CONSIDER IT DONE CLOTHING CARE does not control any such websites and is not responsible for any content contained on any such website or any loss suffered by you in relation to your use of such websites. Customer waives any and all claims against CONSIDER IT DONE CLOTHING CARE regarding the inclusion of links to outside websites or Customer’s use of those websites.